1. Introduction

Secure Admission ("we," "us," "our," or "Secure Admissions") operates the website https://secureadmissions.in/ (the "Website") and provides medical education admission counselling and consultancy services, including MBBS, MD/MS, NEET UG/PG counselling, NRI quota guidance, college selection, application assistance, and related educational consultancy services (the "Services").

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our Website, contact us, or use our Services, including communication through our WhatsApp Business number. By using our Website or Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Name, phone number, email address, and postal address, provided when you fill out an enquiry form, contact form, or newsletter subscription on our Website.
• Academic Information: NEET scores, category, state of domicile, preferred courses, and preferred colleges, shared by you during counselling.
• Communication Data: Records of enquiries and conversations made via our contact forms, phone, email, or WhatsApp Business number (+91 9958594033), including messages, attachments, and documents shared for counselling and admission assistance.
• Technical Information: IP address, browser type, device information, and pages visited, collected automatically through standard web analytics when you browse our Website.
• Cookies Data: Information collected through cookies to improve Website functionality (see Section 6).

We do not knowingly collect sensitive financial information such as full bank account or card details through our Website.

3. How We Use Your Information

• To Communicate with You: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and marketing communications (with your consent) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice.
• To respond to enquiries and provide personalized counselling for MBBS/MD/MS/NEET admissions.
• To assist with college selection, application submission, documentation, and admission formalities.
• To communicate updates regarding counselling rounds, admission deadlines, and offers relevant to your enquiry, via phone call, email, or WhatsApp.
• To send you newsletters or promotional updates, where you have voluntarily subscribed.
• To improve our Website, Services, and user experience.
• To comply with applicable legal and regulatory requirements.

4. Communication via WhatsApp

Our official WhatsApp Business number is +91 9958594033, and our official contact email is secureadmission1234@gmail.com. When you initiate contact with us or provide consent through our Website, you may receive communication from Secure Admission via WhatsApp related to:

• Responses to your enquiry regarding MBBS/medical admission counselling.
• Follow-ups on documentation, application status, and counselling rounds.
• Relevant updates strictly related to admission counselling services.

5. Sharing of Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With Medical Colleges/Institutions: Where necessary to process your admission enquiry or application, with your consent.
• With Service Providers: Trusted third parties who assist us in operating our Website, sending communications, or processing enquiries, under confidentiality obligations.
• For Legal Compliance: Where required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality commitments.

6. Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to:

• Remember your preferences.
• Understand how visitors interact with our Website.
• Improve Website performance and content.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Website.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our Website operates over a secure HTTPS connection. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required to comply with legal, accounting, or reporting obligations.

9. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Withdraw consent for communication, including WhatsApp messages, at any time.

To exercise these rights, please contact us using the details in Section 12.

10. Third-Party Links

Our Website may contain links to third-party websites, including social media platforms and college websites. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review their respective privacy policies.

11. Children's Privacy

Our Services are intended for individuals seeking higher education admission guidance and are generally used by students above the age of 16 and their guardians. We do not knowingly collect personal information from children without appropriate parental/guardian involvement.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.